Hire Aveek

AVEEK DATTA

PRODUCT OWNER / PROJECT MANAGER

hire-aveek@datta.net http://hire.aveek.datta.net (LinkedIn: aveekdatta) Phone: 412-21-AVEEK

 

Certified project management professional [PMP] with over twenty years of experience working with complex, integrated systems across legal, retail, printing and government clients.

 

EXPERIENCE

 

Dec 2019-Present       Senior Product Management Specialist, Fragomen, Pittsburgh, PA

  • Responsible for OCR (Optical Character Recognition) using ABBYY software and RPA (Robotic Process Automation) products using UIPath software
  • Delivered brand new OCR and RPA environments during the pandemic, despite shifting priorities and resource availability
  • Created a custom architecture and implementation plan after reviewing industry best practices, Fragomen standards, and recommendations from key vendor partners
  • Achieved approximately 90% recognition of key US Custom and Immigration Services documents (129/539/765 Approvals and Receipts) automatically so they can be processed and attached to Fragomen’s proprietary case management system
  • Supporting first phase of OCR live with the Pittsburgh mailroom processing these documents for certain clients, with plans for expansion to more clients, other mailrooms and new processes to be identified
  • Developed RPA roadmap to allow RPA to be used to automate key, repetitive business processes such as completion of government forms based on information already in the case management system

 

 

Jan 2017-Dec 2019    Program and Solution Manager, American Eagle Outfitters (Contract), Pittsburgh, PA

 

 

  • Managed program portfolio for Stores Infrastructure (SI) team, responsible for both day to day support and new initiatives supporting over one thousand retail stores in North America and Asia Pacific
  • Coordinate SI team with other AEO and vendor organizations on several key future store architecture decisions including new in store registers and server and selection of new POS
  • Organized an enterprise wide refresh of in-store servers (affecting nearly of the 1000+ AEO stores) where all In Store Processing (ISP) virtual machines were upgraded from Windows 2012 to Windows 2016 completely remotely without any staff on site
    • Created detailed checklists for the end to end process, from the downloading of 20+ gigs of data over unreliable connections prior to the refresh, to a step by step process on the day of refresh and tracking and reporting to the CIO daily of the status of the project
    • Despite delays due to changes required in the Oracle POS stack installed on the ISP, the team was able to complete the refresh prior to the end of support for Windows 2012

 

 

 

Feb 2016-Dec 2016                                                                                                                                  Sabbatical

 

 

  • Traveled throughout Asia, US, Canada and Europe

 

 

 

Apr 2012-Jan 2016                                                                                  I/T Director, Knepper Press, Clinton, PA

 

 

  • Created and staffed new IT department for 200 employee, >$30M annual revenue corporation
  • Architected and led migration to new virtual infrastructure from existing physical servers
  • Upgraded key enterprise IT systems including Kodak Prinergy, Xerox XMPie and VeraCore ProMail
  • Modernized IT systems as client needs migrated from static print to integrated marketing campaigns requiring variable data-driven content and custom web sites with backend fulfillment capabilities

 

 

 

 

Jun 1998-Mar 2012            I/T Specialist, Consultant and Project Manager, IBM Global Services, Armonk, NY

 

  • Worked for multiple internal and external clients in various roles, including:
    • Infrastructure Team Lead for a Department of Defense client
    • Collaboration System Administrator for a school district
    • Enterprise PC Refresh Technical Manager for a health system
    • Electronic Patient Record Deployment Site Lead for a Department of Defense client
    • Video Conferencing and On Demand System Project Manager for a school district
    • Application Development and Maintenance Project Manager for a chemicals company

 

Highlights of IBM career includes:

  • Installation, configuration, security and operational management of several multi-tier, multi-environment WebSphere Portal based system.
  • Integrated WebSphere Portal with other IBM software packages such as Lotus Quickplace and Connections and external systems such as Microsoft Active Directory.
  • Secured a complex Department of Defense (DOD) system by following security technical implementation guides (STIG) provided by DISA, receiving ATO (Authority to Operate) to go live
  • Supported development team Java code releases, and coordinated with testing team and client to identify and resolve issues using Rational toolset
  • Designed, programmed and implemented a custom web-based deployment tracking system using PHP and MySQL, that successfully tracked over six thousand PCs to hundreds of client locations
  • Managed development of a customized digital asset management (DAM) system, storing and making video content available on demand for all teachers in a large school district
  • Successfully transitioned support for approximately a hundred custom applications from an in house client team to new contractors within one month (due to unexpected resignation of team)

 

 

CERTIFICATION, EDUCATION AND OTHERddd

Jul 2010

Dec 1997

Project Management Professional [PMP] (expires 07/22)             Project Management Institute

Bachelor of Computer Science                                Carnegie Mellon University, Pittsburgh, PA

Other

Experienced traveler and willing to travel up to 100% as needed, but also comfortable with working effectively 100% remote both before and during the pandemic



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